AURANGABAD, India —— In its resolve to reach out to its customers, General Motors India recently inaugurated a new dealership, Arihant Chevrolet in Aurangabad, Maharashtra taking the overall tally in the state to 31 sales outlets and 33 service facilities. In all, GM India has now 255 Sales Points and 272 Service outlets across the country. Arihant Chevrolet will be a 3S facility integrating sales, service and spares to cater to the needs of the customers in the region.
Announcing the new dealership, Arvind Saxena, President & Managing Director, GM India said, “We have opened the new dealership in the wake of the increasing popularity of Chevrolet vehicles in Maharashtra. The facility will be headed by Rahul Mishrikotkar and Dhaval Mishrikotkar who are recognised as prominent business leaders with strong credentials in the state. We are confident that under their able leadership and guidance, the dealership will set new benchmark in sales, service and customer satisfaction.”
The 2S facility Arihant Chevrolet is situated in Jalna Road, CIDCO, while the service station is located in Chikalthana MIDC Area in the city of Aurangabad. The dealership would be providing a wide range of accessories and top-of-the-line support to the customers.
In order to provide unmatched services and ambience to the customers, a team of highly trained and equipped engineers will always be available at the workshop with latest garage tools, diagnostic equipment and computerised facilities for attending to the needs of the discerning customers in the region.
As part of its commitment to continue provide customers with a value proposition to stand out in the market place, GM India has introduced a number of industry-first programmes including the recently introduced Chevrolet Complete Care programme.
The comprehensive customer care initiative ensures a unique ownership experience with assured low cost of maintenance for Chevrolet customers across India.
With the introduction of ‘Chevrolet Complete Care’ programme, GM India is offering a never-before unique bouquet of complete-peace-of-mind service offerings to customers which will include the industry-first Chevrolet Promise – assured low cost of maintenance, Exclusive Warranty packages, Chevrolet U-First Customer Centric Programmes and Apps and a Round-the-clock 24×7 Roadside Assistance Programme which is free for 3 years with all new car purchases. Roadside Assistance package is also available for existing customers at a nominal cost provided the vehicle is not more than 5 years old.
GM India has also developed digital applications such as the Chevrolet Service Estimator Online tool available on the Chevrolet India website, which helps calculate periodic service costs, and the MyChevroletIndia mobile application, which helps locate & contact the nearest authorised Chevrolet service station. All these packages further improve the overall ownership experience of Chevrolet vehicles under the Chevrolet Complete Care programme.
Founded in 1911 in Detroit, Chevrolet is now one of the world’s largest car brands, doing business in more than 140 countries and selling more than 4.9 million cars and trucks a year. The Chevrolet brand was introduced in India in 2003 and is now one of the fastest-growing automotive nameplates in the country. Chevrolet provides customers with fuel-efficient vehicles that feature spirited performance, expressive design and high quality. The Chevrolet portfolio in India includes the Spark, Beat, Chevrolet Sail, Sail Hatchback, Cruze, Tavera, Chevrolet Enjoy and Captiva.
[Source : General Motors]