SUBANG JAYA, 8 December 2014 —— PROTON Holdings Berhad (“PROTON”) today, announced Free Inspection Service for its Proton Exora Bold CFE cars made between October 2011 until April 2014 due to a possible leakage in the radiator connector.
PROTON Chief Executive Officer, Dato’ Abdul Harith Abdullah said, “In response to the feedback from our customers with regard to the Proton Exora Bold CFE radiator connector issue, the Management of PROTON has taken precautionary step to provide Free Inspection to our Proton Exora Bold CFE owners with the make models between October 2011 to April 2014, as part of the exercise to assist our customers.
“The Free Inspection Service especially for the Proton Exora Bold CFE owners is an example of the commitment we place on our customers’ safety and the reliability of our vehicles under PROTON Quality Assurance Programme. On this note, PROTON has not been informed of any crashes, injuries or fatalities associated with this issue.
“We hope our customers understand that this exercise is necessary to ensure their continued confidence in the safety and performance of their vehicles,” he added.
The exercise which is part of PROTON Quality Assurance Programme, will involve approximately 40,000 of Proton Exora Bold CFE owners nationwide.
Owners of the Proton Exora Bold CFE make models from the identified date as above, are urged to contact any authorised PROTON service centres to book an appointment for a free inspection. All labour and parts costs related to the issue will be provided at no charge at authorised service centres nationwide.
Customers are advised to call in to Customer Care Hotline 1800 888 398 or email to firstname.lastname@example.org for any enquiries and assistance. As part of the exercise, PROTON will be sending letters to notify the customers of the matter. To this extent, PROTON would like to thank all customers for their support and patience for PROTON to assist in this matter.
[Source : PROTON]