TALEGAON, India —— The annual ‘Chevy Smartech’, ‘Customer Evangelist’ and ‘Super Advisor’ awards were announced recently to recognise some of the best technicians at Chevrolet dealers in India. Through this contest held annually, GM India dealers understand the improvements required in systems and processes apart from training on how to serve the customers better. The prestigious recognition is given to the best candidates and through this contest they are motivated to raise the bar even further.
The programme was conducted at GMI Training Centre, Talegaon Plant on 21 November 2014, and it was indeed a commendable performance by various Chevrolet service advisors, customer relationship executives and technicians. Arvind Saxena, President & Managing Director; S K Garg, Plant Manager for Talegaon; Asif Khatri, Director of Quality; Manoranjan Dhar, Director, of Quality (Plant) and Vivek Sahasrabuddhey, Director, Product Planning and Programme Management were present on the occasion to award and inspire the technicians.
A total of 20 participants for each category made it to the ‘Grand Finale’ after being taken through comprehensive tests involving written tests, role plays, on-board vehicle diagnostics and viva tests. Out of the 20 participants, the top 6 competed in the Grand Finale while the top 3 were awarded with trophies, certificates and cash prizes by all distinguished judges.
For the ‘Chevy Smartech’ category the winning position was secured by Nidheesh KM of Geeyem Motors, Thrissur, Kerala. For the ‘Customer Evangelist’ category the winner announced was Sarala V of Kropex India, Bangalore while the ‘Super Advisor’ was Syed Irfan of Trident Automobiles, Bangalore.
Founded in 1911 in Detroit, Chevrolet is now one of the world’s largest car brands, doing business in more than 140 countries and selling more than 4.9 million Chevrolet cars and trucks a year. The Chevrolet brand was introduced in India in 2003 and is now one of the fastest-growing automotive nameplates in the country. Chevrolet provides customers with fuel-efficient vehicles that feature spirited performance, expressive design and high quality. The Chevrolet portfolio in India includes the Spark, Beat, Sail, Sail U-VA, Cruze, Tavera, Enjoy and Captiva.
[Source : GM]