NEW DELHI, 26 August 2014 –— In its resolve to reach out to its customers, General Motors India inaugurated a new dealership, Aarav Chevrolet in New Delhi taking the overall tally in Delhi NCR Region to 13 sales outlets and 15 service facilities. In all, GM India has now 262 Sales Points and 274 Service outlets across the country. Aarav Chevrolet will be a 3S facility integrating sales, service and spares to cater to the needs of the customers in the region.
Inaugurating the new dealership, Arvind Saxena, President & Managing Director, GM India said, “We have opened the new dealership in the wake of the increasing popularity of Chevrolet vehicles in the Delhi NCR Region. The facility will be headed by Sourabh Agarwal who is recognised as a prominent business leader with strong credentials in the state. We are confident that under his able leadership and guidance, the dealership will set new benchmark in sales, service and customer satisfaction.”
The 3S facility Aarav Chevrolet is situated in Motinagar, New Delhi. The dealership would be providing a wide range of accessories and top-of-the-line support to the customers.
In order to provide unmatched services and ambience to the customers, a team of highly trained and equipped engineers will always be available at the workshop with latest garage tools, diagnostic equipment and computerised facilities for attending to the needs of the discerning customers in the region.
As part of its commitment to continue provide customers with a value proposition to stand out in the market place, GM India has introduced a number of industry-first programmes including the recently introduced Chevrolet Complete Care programme.
The comprehensive customer care initiative ensures a unique ownership experience with assured low cost of maintenance for Chevrolet customers across India.
With the introduction of ‘Chevrolet Complete Care’ programme, we are offering a never-before unique bouquet of complete-peace-of-mind service offerings to our customers which will include the industry-first Chevrolet Promise – assured low cost of maintenance, Exclusive Warranty packages, Chevrolet U-First Customer Centric Programs and Apps and a Round-the-clock 24×7 Roadside Assistance Program which is free for 3 years with all new car purchases. Roadside Assistance package is also available for existing customers at a nominal cost provided the vehicle is not more than 5 years old.
GM India has also developed digital applications such as the Chevrolet Service Estimator Online tool available on the Chevrolet India website, which helps calculate periodic service costs, and the MyChevroletIndia mobile application, which helps locate & contact the nearest authorised Chevrolet service station. All these packages further improve the overall ownership experience of Chevrolet vehicles under the Chevrolet Complete Care programme.
Founded in 1911 in Detroit, Chevrolet is now one of the world’s largest car brands, doing business in more than 140 countries and selling more than 4.9 million Chevrolet cars and trucks a year. The Chevrolet brand was introduced in India in 2003 and is now one of the fastest-growing automotive nameplates in the country. Chevrolet provides customers with fuel-efficient vehicles that feature spirited performance, expressive design and high quality. The Chevrolet portfolio in India includes the Spark, Beat, Sail, Sail U-VA, Cruze, Tavera, Enjoy and Captiva.
[Source ; GM]