Customer service the focus of new Goodyear Autocare store now serving local motorists in Bang Plee

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BANGKOK, 28 August 2014 ——  Goodyear Thailand announced the opening of the brand new Goodyear Autocare Bang Plee outlet in Samutprakarn. Located at 269/12 Moo 21 Bang Plee -Tamru Road, Bangpleeyai, Bang Plee, Samutprakarn, Thailand, the new store underscores Goodyear Thailand’s commitment to local communities by expanding its Goodyear Autocare retail network with local dealers to better serve consumers across the country.

Led by local owner and operator Theerapat Chaisuttra, an industry veteran with 2 years in the tyre and automotive servicing industry, Goodyear Autocare Bang Plee opened on 18 August 2014  and now offers local residents a ‘one stop shop’ for all their tyre, wheel, battery, brake and auto servicing needs.

Recognising the local community’s need for reliable and accessible automotive services, Theerapat is focused on delivering outstanding customer service and satisfaction to the residents of Bang Plee.

“We look forward to providing unrivalled value, professionalism, customer experience and localised services to all in the Bang Plee, as well as the communities from neighbouring areas,” Theerapat said. “Recognising that high quality services are extremely important to our customers in the maintenance of their vehicles, patrons to our Goodyear Autocare Bang Plee store will be served by an expert team, with the latest equipment in auto servicing.”

Together with other outlets throughout Thailand this store is also currently offering Goodyear’s Rainy Season Promotion. With this promotion consumers that buy 4 tyres will receive a FREE “Chic Umbrella” and a “Worry Free” Programme.

Goodyear’s managing director for Thailand, Finbarr O’Connor, explained the background behind the Goodyear Autocare concept: “We know the value of hard work and the importance of good customer service, and this is what we want to provide for our customers nationwide through the Goodyear Autocare network.”

“The inside of the Goodyear Autocare stores—like Goodyear Autocare Bang Plee —has a fresh and friendly look, creating a relaxed environment for the service teams to interact with customers and provide easy-to-understand.”

“Our top priority is the customer satisfaction that comes from providing a top-notch, relevant and friendly service to the local community. By the end of the year, we expect to have over 54 Goodyear Autocare stores in Thailand,” Finbarr concluded.

About Goodyear Autocare
The Goodyear Autocare network is a Thailand-wide collective of leading independent tyre dealers with a powerful commitment to excellence in sales and service. Every Goodyear Autocare store is a ‘One Stop Shop’ tyre and automotive service provider, offering exceptional value, professionalism and customer experiences.

About Goodyear Thailand
Goodyear Thailand was established in 1968 and began tyre manufacturing in 1969. In 1994, Goodyear Thailand became a public-limited company. It now provides original equipment (OE) and replacement tyres for passenger, 4X4/SUV, light truck, commercial truck and aviation customers both for domestic and export markets. Goodyear Thailand also has the only Goodyear facility in Asia Pacific and one of only three plants globally that manufactures new aviation tyres.

[Source : Goodyear]

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