Driving safely and comfortably back to your hometown with Chevrolet this Eid Festival

ChevySiagaLebaran_2 ChevySiagaLebaran_1

JAKARTA —— The increase of Chevrolet vehicle population in 2014 also has an impact on the number of vehicles serviced in Chevrolet dealerships across Indonesia, surging the number of vehicles serviced to 10,000 units per month for regular maintenance and spare part sales. To fulfil Chevrolet’s commitment to meet the rising demand for vehicle maintenance in the month of Ramadan and before the Lebaran season, Chevrolet initiates its Siaga Lebaran Programme entitled, “Anda Berlibur Kami Siaga”. The Siaga Lebaran programme starts from 24 July to 2 August, or 4 days before and after Eid 2014.

In parallel with efforts for developing sustainable customer service, Chevrolet introduces BRO CHEVY – a new figure that represents the spirit in providing service that is quality, responsive, reliable, enthusiastic, and focused on customer satisfaction. BRO CHEVY will appear on the logo of every Chevrolet customer service activities.

BRO CHEVY provides excellent service while escorting Chevrolet customers through the 23 customer service points, including setting up 5 Stand-by Service Post for 24 Hours along the routes widely taken to go back to customers’ hometown in Java and Bali. Stand-by Service Posts are located at Rest Area 34 Nagreg, Pamanukan Pantura Sukasari KM 4, Alas Roban, Pizza Hut Pafesta Cisarua Puncak, and District Discovery Mall Kuta Bali. Standby Posts are served directly by Chevrolet technicians equipped with Chevrolet Caravan vehicles for 24 hours used for multiple purposes, such as reparation, resting area, and giving information for Lebaran 2014.

Dadan Ramadhani, Director of Customer Care at GM Indonesia, said, “The 23 service points in the form of Stand-by Service Post, Stand-by Mobile Service, and Workshop on Duty operated for customers to and from their hometown are an important part of the after-sale strategy continuously enhanced by GM Indonesia. Chevrolet’s engineers, who have reliable and experienced skills, are equipped with Chevrolet Mobile Care to provide excellent services for 24 hours for Chevrolet customers. Moreover, the locations of these services are strategic and easy enough to reach for all routes to and from the customer’s hometown for the 2014 Lebaran holiday season.

Chevrolet also provides Stand-by Technician for 24 Hours spread across 3 points, located at Merpati Merak Hotel, Intan Banyumas Buntu Hotel, and Sidomuncul 2 Banyuwangi Hotel.

Chevrolet customers also benefit from 15 Workshops on Duty which will be operational for 24 hours. The locations of these workshops are distributed across 14 major cities in Indonesia, starting from dealers in Central Jakarta – Andalan Samanhudi, West Jakarta – Sun Motor Kb Jeruk, Bandung – Andalan Wastukencana, Bogor – Chakra Adi Mandiri, Tangerang – Prima Autoworld, Semarang – Auto Jaya Mandiri, Solo – Auto Jaya Mandiri, Yogyakarta – SBM Yogyakarta, Surabaya – SUN Surabaya, Malang – Smart Malang, Denpasar – Prima Autoworld, Pekanbaru – Vinsa Indo Sejahtera, Medan – Mega Central Autoworld, Palembang – Lintang Benoa, and Lampung – Sandjungan.

Since 1996, Chevrolet has implemented consistently these excellent services to ease the trip back to the customers’ hometown. In addition to the 24-hour services, Chevrolet also provides free vehicle check service for 20 items, Free Emergency Visit, 10 per cent discount for technical service, free snacks to break fasting with and meals before fasting, and free car wash for Chevrolet vehicles.

For further information regarding the Chevrolet Siaga Lebaran Programme, Chevrolet provides a direct, 24-hour toll-free number to CAC – Customer Assistant Centre – 5 021 889 5510 or Toll Free Line CHEVY 0800-10 (24 389) or Email: chevrolet.indonesia@gm.com

24H Stand-by Service Post (24 July – 2 August 2014)

No   Area        City                 Dealer on duty                    Location

1      Jabar      Pamanukan     Andalan Kelapa Gading     RM. Markoni, Pamanukan, Jl. Raya Sukasari

                                                                                          KM.04, Pamanukan, Subang-Jawa Barat

2     Jabar       Puncak            NAW Bekasi                       Pizza Hut Pafesta, Jl. Raya Puncak Km.81

                                                                                          No. 20 Cisarua, Puncak-Jawa Barat

3     Jabar       Nagreg             Andalan Soekarno Hatta   Bandung Rest Area 34 Nagreg-Jawa Barat

4     Jateng     Alas Roban      AJM Semarang                  SPBU 44.512.09, Desa Panundan, Kec.

                                                                                           Bayu Putih, Batang-Jawa Tengah

5     Denpasar Bali                  Prima Autoworld                 District parking area, Jl. Kartika Plaza (Dis

                                                                                           covery Mall), Kuta-Bali


24H Stand-by Mobile Service

No    Area         City                   Dealer on duty                Contact Number     Location Dealer

1       Jakarta    Jakarta Pusat    Andalan Samanhudi      021-3861870           Jl. Samanhudi Raya No.  

                                                                                                                          43, Jakarta

2                       Jakarta Barat     Sun Motor Kb Jeruk      021-53674411          Jl. Panjang Raya No. 1

                                                                                                                          Kebun Jeruk, Jakarta

3       Jabar       Bandung            Andalan Wastukencana 022-4221122           Jl. Wastu Kencana

                                                                                                                           No.11A, Bandung

4                       Bogor                 Cakra Adi Mandiri          0251-8322809         Jl. Raya Tajur No. 20,


5       Banten     Tangerang          Prima Autoworld            021-5381515           Jl. Raya Serpong No.

                                                                                                                           23, Serpong

6       Jateng     Semarang           Auto Jaya Mandiri          024-7621991          Jl. Jend. Sudirman No.

                                                                                                                           229, Semarang

7                       Solo                    Auto Jaya Mandiri          0271-712307          Jl. Raya Solo – Kar

                                                                                                                           tasura Km 8, Pa belan,


8                       Yogyakarta         SBM Yogyakarta             0274-563921          Jl. Magelang KM 6  

                                                                                                                           Sinduadi, Mlati Sleman,


9         Jatim     Surabaya            SUN Surabaya                031-5038077/8       Jl. Sulawesi No. 33-

                                                                                                                           35-37, Surabaya

10                     Malang               Smart Malang                  0341-488840         Jl. Letjend S. Par man

                                                                                                                           No. 56A, Malang

11       Bali        Denpasar            Prima Autoworld             0361-431888/0361 Jl. Gatot Subroto Barat

                                                                                            -8068799                 No. 88 Y Denpasar

12      Sumatera Pekanbaru        Vinsa Indo Sejahtera        0761-587878          Jl. Soekarno-Hatta no.

                                                                                                                            15, Pekanbaru

13                      Medan               Mega Central Autoworld  061-7344555          Jl. Letda Sujono 111A-  


14                      Palembang        Lintang Benoa                  0711-519973          Jl. Mayjend HM.

                                                                                                                            Ryacudu No. 14 B/ 7

                                                                                                                            Ulu, Palembang

15                      Lampung            Sandjungan                     0721-253733         Jl. Raden Inten No.

                                                                                                                            134, Lampung


24H Workshop on Duty

No    Area         City                 Dealer on duty              Location

1      Banten     Merak              Prima Serpong             HOTEL MERPATI
                                                                                      Jl. Raya Merak Km. 199, Merak-Banten        


2     Jateng      Buntu               AJM Magelang             HOTEL INTAN BANYUMAS
                                                                                      Jl. Raya Sampang Buntu, Banyumas


3     Jatim        Banyuwangi     SMART Waru                HOTEL SIDOMUNCUL 2
                                                                                      Jl. Raya Pasir Putih No. 82, Situbondo


About Chevrolet

Founded in 1911 in Detroit, Chevrolet is now one of the world’s largest car brands, doing business in more than 140 countries and selling more than 4.9 million cars and trucks a year. Chevrolet provides customers with fuel-efficient vehicles that feature spirited performance, expressive design, and high quality.

[Source: Chevrolet]


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